Listing Notifications for the Modern Age
Most notification software was built for the 2010 Amazon seller. Amazon has changed.
It's time to upgrade!
Listings are the heart of your Amazon business. Make sure you are presenting your best foot forward. Stay on top of changes that are made. Listing Hijackers. And advanced metrics like Brand Analytic Funnel Changes, Hourly Traffic fluctuations and more!
Real Time Offer Updates
No scraping every hour. Get real time updates as hijackers get on your listings or content changes to make sure you have your best foot forward.
Track CTR & CVR Changes
Automatically track how changes to images, titles, bullets and more are improving your Search Term, Impressions, CTR, CVR
Data Expertise for Everyone!
Brand Analytics & PPC Together
Ensure your not leaving easy wins on the table.
Harness The power of Brand Analytics & PPC Data to compare the best course of action. Advice on when to bid more & where to optimize inside your funnel.
Hourly Traffic notifications
Find out before your sales are slipping
Automatically get notifications every hour when traffic is below or above normal.
Brand analytics monitoring
The First Ever Brand Search Term Monitoring
Harness the power of brand analytics data to monitor for changes in your funnel.
Monitor your funnel and see if your conversion rate or impression rate is slipping.
Granular details on which keywords have improved and degraded from week to week
Brand Analytic Funnel Analysis
Get a Full Funnel Picture with Brand Analytics
Simple Funnel Analysis with grouped by Parent ASINS
Easy customer profile creation
Show keyword progress over time
Track Improvements!
It can be difficult to know which changes are making a difference. We make it easy to track your changes and the impact.See conversion rate, search funnel changes, CTR & impression metrics after each change.
Understand what is making the difference so you can reinforce those messages
Take Control of your listings
Terms and ConditionsLAST UPDATED: Jan 12, 2024
IMPORTANT, READ CAREFULLY: YOUR USE OF AND ACCESS TO THE SERVICE (AND ASSOCIATED SOFTWARE) (COLLECTIVELY, THE “SERVICE”) OF LISTING PILOT INC AND ITS AFFILIATES (“LISTING PILOT”) IS CONDITIONED UPON YOUR COMPLIANCE WITH AND ACCEPTANCE OF THESE TERMS. PLEASE REVIEW THOROUGHLY BEFORE ACCEPTING.
BY CLICKING THE “I AGREE” BUTTON/BOX, ACCESSING THE LISTING PILOT WEBSITE OR BY UTILIZING THE LISTING PILOT SERVICE YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS AND ALL EXHIBITS, ORDER FORMS, AND INCORPORATED POLICIES (THE “AGREEMENT”). THE LISTING PILOT SERVICE IS NOT AVAILABLE TO PERSONS OR ENTITIES WHO ARE NOT LEGALLY ELIGIBLE TO BE BOUND BY THESE TERMS.
Pursuant to this Terms of Use, Listing Pilot will provide the Service, and you may access and use the Service, in accordance with this Agreement. If you order the Service directly from Listing Pilot using an order form of Listing Pilot (each an “Order Form”), the Order Form may contain additional terms and conditions and information regarding the Service you are ordering.
1. THE SERVICE
1.1 The Service is a cloud-based Data movement and collaboration solution. It is designed to enable you to collect and manage data (together with all other information data that you make accessible to Listing Pilot, “Content“).
1.2 Listing Pilot provides you a right and permission to use the Service subject to a valid subscription, pursuant to the terms of the Order Form, as further detailed below.
1.3 Upon your subscription to the Service, Listing Pilot will grant you access to the Service or certain parts of it, which will allow Listing Pilot or you to add end-user accounts (“Permitted Users“) and to control or manage certain features of the Service. Permitted Users’ access to the Service is limited and personal. You are responsible for actions taken by Permitted Users or by anyone using your accounts and passwords.
1.4 Listing Pilot uses commercially reasonable efforts to maintain the highest Service availability. However, Listing Pilot cannot guarantee that the Service will operate in an uninterrupted or error-free manner. Listing Pilot performs Service maintenance and uses commercially reasonable effort to schedule system down-time to off-peak hours and to avoid service interruptions and delays.
2. EVALUATION PERIOD
If the Order Form include the purchase of evaluation services, Listing Pilot will make the Service or any part of it available to you on an evaluation basis until the earlier of (i) the end of the applicable evaluation period pursuant to the Order Form, (ii) your purchase of a Service subscription, or (iii) any termination of the evaluation by Listing Pilot as applicable, for any reason, or for no reason at all, by sending you a termination notice with immediate effect.
3. DATA SECURITY
3.1 Listing Pilot will maintain reasonable physical and technical safeguards to prevent unauthorized disclosure of or access to Content, in accordance with industry standards. Listing Pilot will notify you if it becomes aware of unauthorized access to Content. Listing Pilot will not access, view or process Content except (a) as provided for in this Agreement and in Listing Pilot’s privacy policy (“Privacy Policy”); (b) as authorized or instructed by you, (c) as required to perform its obligations under this Agreement; or (d) as required by applicable law. Listing Pilot has no other obligations with respect to Content.
4. YOUR UNDERTAKINGS
4.1 You assume full responsibility for your and your Permitted Users’ use of the Service in accordance with this Agreement and with applicable local, state, federal, national and international laws, regulations and treaties, and warrant that you have obtained all rights in the Content to authorize Listing Pilot to input, process, distribute and display the Content as contemplated by the Agreement.
4.2 You will not, and ensure that your Permitted Users will not, use the Service or Content for any use or purpose that: (i) is obscene, libelous, blasphemous, defamatory, inciting hatred, terrorism or any similar offense; (ii) infringes or misappropriates the intellectual property rights or violates the privacy rights of any third party (including without limitation, copyright, trademark, patent, trade secret, or other intellectual property right, moral right, or right of publicity); (iii) is in violation or may encourage any manner of acting that would violate any applicable local, state, national and foreign laws, treatises and regulations; or (iv) may drive or encourage any third party to do any of the above.
4.3 You will not, and will ensure that your Permitted Users will not: (i) use the Service for non-business uses or abuse the Service; (ii) resell, transfer, grant others permission to use the Service, pledge, lease, rent, or share your rights under this Agreement (including without limitation to any of your affiliates); (iii) modify, remove or amend Listing Pilot’s name or logo, update, reproduce, duplicate, copy all or any part of the Service; (iv) make any of the Service available to anyone other than your employees and consultants for use for your benefit as intended pursuant to this Agreement, or use any Service or Content for the benefit of anyone other than you; (v) use the Service in any way that restricts or inhibits the use of the Service; (vi) access or attempt to access any of Listing Pilot’s systems, programs or data that are not made available for public use, or attempt to bypass any registration processes on the Service or any of the Service’s security and traffic management devices; or (vii) attempt to decompile, disassemble, re-engineer or reverse engineer the Service or otherwise create or attempt to create or permit, allow, or assist others to extract source code of the Service, its structural framework or allow or facilitate a third party, to violate or infringe any rights of Listing Pilot’s or others or Listing Pilot policies or the operational or security mechanisms of the Service.
4.4 When using the Service in conjunction with other third party services, you will comply with the terms of service of such third party services. Listing Pilot shall not be liable for any termination, breach of terms or suspension of service resulting from your use of the Service.
4.5 You may not access or use the Service if you are a direct competitor of Listing Pilot, or for monitoring the Service’s availability, performance or functionality, or for any other benchmarking or competitive purposes.
5. SUBSCRIPTION FEES
5.1 In consideration for the right to use the Service under the terms herein, you will pay subscription fees in the amount and payment terms under the applicable Order Form (the “Subscription Fees”). Except to the extent otherwise expressly stated in this Agreement or in an order form, all obligations to pay Subscription Fees are non-cancelable and all payments are non-refundable.
5.2 Unless otherwise stated in the Order Form, your Subscription Fees are exclusive of taxes, levies, duties or similar governmental assessments of any kind (excluding taxes based on Listing Pilot’s income, property and employees). You will be responsible for paying any and all such taxes.
5.3 Listing Pilot, as applicable, reserves the right to modify the Subscription Fees for the Service under one or more Order Forms, effective upon commencement of the next renewal subscription term of the relevant Order Form(s), by notification provided to you by Listing Pilot, as applicable, of such change in writing at least 30 days before the end of the then-current Subscription Term.
6. PROPRIETARY RIGHTS; YOUR FEEDBACK
6.1 All parts of the Service are protected by copyrights, trademarks, service marks, patents or other proprietary rights, as a collective work or compilation, pursuant to laws and international conventions. Except for your Content, all rights to the Service and derivatives thereof are retained by Listing Pilot. In addition, Listing Pilot retains all rights to aggregated and anonymous data derived from your use of the Service, with the understanding that such data will not be identifiable as belonging to or emanating from you nor will such data contain information that directly or indirectly identifies you or any other person (natural or otherwise).
6.2 Listing Pilot makes no claim of ownership as to your Content, the trademarks of any third party linked or displayed on the Service, or with respect to any publisher or publication mentioned on the Service.
6.3 In the course of using the Service, you or your Permitted Users may provide Listing Pilot with feedback and suggestions regarding the Service. You hereby assign to Listing Pilot ownership in all such feedback and suggestions and all rights therein, without any royalty or accounting obligations to you.
7. LINKS TO OTHER WEBSITES AND APPLICATIONS
The Service may contain links and references to websites and applications of others. Listing Pilot may, from time to time, at our sole discretion, add or remove links. Listing Pilot has no control over these third-party websites and applications, Listing Pilot does not endorse, sponsor or confirm their content and Listing Pilot is not responsible or liable for any communication or transaction that you make with them.
8. WARRANTIES; DISCLAIMER
8.1 Each of you and Listing Pilot represent, warrant and covenant to the other that: (a) it has the full corporate right, power and authority to enter into and perform this Agreement, and such execution and performance does not and will not violate any other agreement to which it is a party, and (b) this Agreement constitutes its legal, valid and binding obligation.
8.2 The Service, when used in accordance with this Agreement, will perform in all material respects as specified in Section 1 above. Your sole and exclusive remedy under such warranty shall be for Listing Pilot to use commercially reasonable efforts to correct or to replace the affected Service with a component or service of similar functionality. The above warranty is conditioned upon you notifying Listing Pilot in writing within 30 days of discovery of any alleged defect in the Service together with a documented example of such defect. This warranty shall not apply to any portion of the Service that (a) have been subject to abuse or misuse, (b) is used in combination with any other products, process, equipment or software not furnished by Listing Pilot, (c) is related to a virus, worms and the like that has not been introduced by Listing Pilot, or (d) was used without authorization.
8.3 EXCEPT AS EXPRESSLY PROVIDED ABOVE, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WITHOUT LIMITING THE ABOVE, WE MAKE NO WARRANTY WHATSOEVER WITH RESPECT TO (I) THE SERVICE MEETING YOUR REQUIREMENTS, OR BEING UNINTERRUPTED, CONTINUOUS, TIMELY, OR ERROR OR VIRUS FREE; (II) WHETHER YOUR USE OF THE SERVICE OR THE CONTENT WILL GENERATE ANY RESULTS OR CONSEQUENCES; OR (III) WHETHER YOUR USE OF THE SERVICE IS LAWFUL IN ANY PARTICULAR JURISDICTION.
8.4 NOTWITHSTANDING, DURING AN EVALUATION PERIOD, LISTING PILOT PROVIDES THE SERVICE “AS IS” AND “AS AVAILABLE”, WITHOUT ANY WARRANTIES AND REPRESENTATIONS.
9. PRIVACY AND OTHER POLICIES
Use of the Service is also subject to Listing Pilot’s Privacy Policy, a link to which is located at the footer on Listing Pilot’s website. The Privacy Policy, and all additional policies posted on noticed Listing Pilot’s website are incorporated into this Agreement by this reference. Additionally, you understand and agree that Listing Pilot may contact you via e-mail or otherwise with information relevant to your use of the Service, regardless of whether you have opted out of receiving marketing communications or notices.
10. CONFIDENTIALITY
10.1 “Confidential Information” means all information provided by a party to other party, whether orally or in writing, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure, and excluding any information that was or has become publicly available without the receiving party’s actions or inactions. Listing Pilot’s confidential information includes, without limitation, the Service’s features, functionality and performance and your view of the Service. Your Confidential Information includes, without limitation, the Content.
10.2 Each party will hold the other party’s Confidential Information in strict confidence, use it only subject to the terms of this Agreement, allow its use only by the receiving party’s employees and consultants who have signed in advance a confidentiality agreement containing terms similar to this Agreement and on a need-to-know basis and pursuant to the terms of this Agreement, not make the other party’s Confidential Information available to any third party unless to the extent required by applicable law, implement adequate security measures to ensure against unauthorized access to, use or copying of the other party’s Confidential Information, and notify the other party in writing of any misuse of misappropriation of the other party’s Confidential Information of which the receiving party may become aware; in each case without derogating from the terms of the Listing Pilot Privacy Policy.
11. TERM AND TERMINATION
11.1 The initial subscription term of the Agreement will be as set forth and agreed by the parties in the Order Form (with any renewal subscription terms, the “Subscription Term”).
11.2 Listing Pilot may terminate this Agreement if you (i) materially breached this Agreement and has not cured such breach within 30 days after receiving notice (if curable), without prejudice and in addition to any right or remedy that Listing Pilot may have under this Agreement or the applicable law, or (ii) becomes the subject of a petition in bankruptcy or any other proceeding relating to insolvency, receivership, liquidation or assignment for the benefit of creditors.
11.4 Upon termination or expiration of this Agreement; (a) you will cease use of the Service and all rights granted to you under this Agreement will terminate; (b) Sections 4.1, 5, 6, 8, 10, 11 through 14, 17, 19 and 20 survive termination of the Agreement. Thereafter, Listing Pilot will be under no obligation to maintain your Content, or make them available to you and Listing Pilot may delete any of your Content.
11.5 In the event of a termination due to uncured breach by Listing Pilot pursuant to Section 11.2, Listing Pilot will refund the remaining Subscription Fees until the end of the Subscription Term.
12. LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, (i) UNDER NO CIRCUMSTANCES WILL EITHER PARTY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES; IN EACH CASE, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, EVEN IF THE PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE; AND (ii) EXCLUDING LIABILITY FOR A BREACH OF SECTION 10 (CONFIDENTIALITY), YOUR PAYMENT OBLIGATIONS AND INDEMNIFICATION OBLIGATIONS UNDER SECTION 14 (INDEMNIFICATION), EITHER PARTY’S AGGREGATE LIABILITY TO THE OTHER PARTY ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE SERVICE WILL NOT EXCEED THE FEES ACTUALLY RECEIVED BY LISTING PILOT FROM YOU UNDER THIS AGREEMENT DURING THE 12 MONTHS PRECEDING THE APPLICABLE CLAIM. THE ABOVE LIMITATIONS WILL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY AND ARE FUNDAMENTAL ELEMENTS OF THE BARGAIN BETWEEN THE PARTIES. Because some states and jurisdictions do not allow the exclusion or limitation of liability, the above limitation may not apply to you.
13. LIMITATION OF CLAIMS
Any claim or cause of action arising out of or related to use of the Service or to the Agreement must be filed within one year after such claim or cause of action arose, or be forever barred.
14. INDEMNIFICATION
14.1 Listing Pilot will indemnify, defend and hold harmless you, your officers, directors, employees, agents and affiliates from and against all losses, liabilities, claims, obligations, costs and expenses (including reasonable attorneys’ fees) that you incur in responding to a third-party claim or demand (“Claim”) alleging that the Service (excluding any Content) infringes or misappropriates any third party’s trademark, United States patent, copyright or trade secret. If a court of competent jurisdiction or Listing Pilot reasonably determines that any such claim prevails or is likely to prevail, Listing Pilot may, at Listing Pilot’s sole discretion and expense: (a) procure the right for you to continue to use the Service; (b) replace or modify the applicable Service so that it no longer infringes or misappropriates, as applicable, such patent or copyright; or (c) terminate this Agreement and refund you any prepaid Subscription Fees for the period subsequent to such termination, on a pro-rated basis.
14.2 You will indemnify, defend and hold harmless Listing Pilot, its officers, directors, employees, agents and affiliates, from and against all losses, liabilities, claims, obligations, costs and expenses (including reasonable attorneys’ fees) arising out of or relating to any third-party claims with respect to your use of the Service, including without limitation your Content and any claims against Listing Pilot by your employees, users, consultants, customers, service providers or the like in connection with their use of the Service, and excluding Listing Pilot’s indemnification obligations pursuant to the paragraph immediately above.
14.3 As a condition to such indemnification each of you and Listing Pilot will provide the other with written notice of such claim. Neither Listing Pilot nor you will enter into any settlement or compromise of any such claim without the indemnifying party`s prior written consent. The indemnifying party may assume the exclusive defense and control of any matter subject to indemnification. In all events, each of Listing Pilot and you will cooperate with the other in the defense of any claim.
15. FEDERAL GOVERNMENT END USE PROVISIONS
Listing Pilot provides the Service, including related software and technology, for ultimate federal government end use solely in accordance with the following: Government technical data and software rights related to the Service include only those rights customarily provided to the public as defined in this Agreement. If a government agency has a need for rights not conveyed under these terms, it must negotiate with Listing Pilot to determine if there are acceptable terms for transferring such rights, and a mutually acceptable written addendum specifically conveying such rights must be included in any applicable contract or agreement.
16. COPYRIGHT PROTECTION – DIGITAL MILLENNIUM COPYRIGHT ACT
16.1 Listing Pilot respects the rights of copyright owners and expect Listing Pilot users to the same. If you are a copyright work owner or an agent thereof, and you believe any content submitted to and hosted on the Service infringes your copyrights, you may submit a notification pursuant to the U.S. Digital Millennium Copyright Act (“DMCA”) by providing the Listing Pilot Designated Copyright Agent with the following information in writing (“Notice”):
16.1.1 sufficient details to enable identification of the copyrighted work that has been allegedly infringed, if multiple copyrighted works are claimed to be infringed, a representative list of such works;
16.1.2 a description of where the content that you claim is infringing is located on the Service; your contact information at which you may be contacted (for example, your address, telephone number, and email address);
16.1.3 a statement that you have a good faith belief that the use of the content identified in the Notice is not authorized by the copyright owner, its agent, or the law;
16.1.4 a statement, under penalty of perjury, that the information in the Notice is accurate and that you are authorized to act on behalf of the owner of the exclusive right that is alleged to be infringed; and
16.2 Following receipt of your Notice, Listing Pilot will take whatever action as Listing Pilot deems appropriate, including removal of the challenged content from the Service. Listing Pilot may ask you to provide further or supplemental information, prior to removing any content, as Listing Pilot deems necessary to comply with the provisions of the DMCA. It is Listing Pilot’s policy to respond only to Notices of alleged infringement that comply with the provisions of this section.
16.3 Listing Pilot’s Designated Copyright Agent for notices of claims of copyright infringement may be reached as follows:
Copyright Agent, Listing Pilot Inc, subject line: Copyright Agent, email: privacy@Listing Pilot.io
17. GOVERNING LAW AND EXCLUSIVE COURTS
This Agreement will be governed by laws of the State of New York, USA without regard to its choice of law or conflicts of law principles. You and Listing Pilot consent to the exclusive jurisdiction and venue in the courts in Manhattan, New York, USA, except that temporary relief to enjoin infringement of intellectual property rights may be sought in any court where such infringement has occurred. EACH PARTY WAIVES ANY OBJECTION (ON THE GROUNDS OF LACK OF JURISDICTION, FORUM NON CONVENIENS OR OTHERWISE) TO THE EXERCISE OF SUCH JURISDICTION OVER IT BY ANY SUCH COURTS.
18. FORCE MAJEURE
Neither party will be deemed to be in breach of this Agreement for any failure caused by reasons beyond a party’s reasonable control (including without limitation acts of God, war or civil disturbance), and it will notify the other party as soon as practicable in writing of such failure.
19. INJUNCTIVE RELIEF
You acknowledge that any use of the Service contrary to this Agreement, or any transfer, sublicensing, copying or disclosure of technical information or materials related to the Service, may cause irreparable injury to Listing Pilot, its affiliates, suppliers and any other party authorized by Listing Pilot to resell, distribute, or promote the Service (“Resellers”), and under such circumstances Listing Pilot, its affiliates, suppliers and Resellers will be entitled to equitable relief, without posting bond or other security, including, but not limited to, preliminary and permanent injunctive relief.
20. GENERAL
20.1 This Agreement, the Order Form, the Privacy Policy and the DPA comprise the entire agreement between you and Listing Pilot, state Listing Pilot’s and Listing Pilot’s suppliers’ entire liability and your exclusive remedy with respect to the Service, and supersede all prior agreements pertaining to subject matters of the Agreement, the Order Form, the Privacy Policy and the DPA, and you specifically confirm that you have not entered into this Agreement relaying on any oral or written public comments made by Listing Pilot regarding future functionality or features of the Service. The terms of any purchase order or similar document will have no effect and are hereby rejected. This Agreement has been prepared in the English language and such version shall be controlling in all respects and any non-English version of this Agreement is solely for accommodation purposes.
20.2 You and Listing Pilot are independent contractors with respect to each other, and nothing in this Agreement will be construed as creating a partnership, agency, fiduciary or employment relationship or a joint venture between you and Listing Pilot.
20.3 If any provision of this Agreement is held to be contrary to law, such provision will be construed, as nearly as possible, to reflect the original provision and the other provisions remain in full force and effect.
20.4 The section titles in this Agreement are solely for convenience and have no legal or contractual significance. No provision of the Agreement will be construed against Listing Pilot but rather will be construed in a neutral manner as terms entered into by a fully-informed party on a voluntary basis after opportunity to confer with advisors and legal counsel about the meaning and effects of the terms of this Agreement.
20.5 All modifications to or waivers of any term of this Agreement must be in a writing signed by you and Listing Pilot and expressly reference this Agreement. No waiver of any term of this Agreement will be deemed a further or continuing waiver of such term or any other term, and any failure to assert any right under the Agreement will not constitute a waiver.
20.6 Listing Pilot suppliers are beneficiaries of the limitations, obligations and restrictions contained in this Agreement that are protective of Listing Pilot or the Service.
20.7 This Agreement, and any rights granted hereunder, may not be transferred or assigned by a party, except to a successor of all or substantially all of its business or assets (by merger or otherwise).
Privacy Policy
Effective date Jan 12, 2024.
Welcome to the website (the “Site”) of Listing Pilot, Inc. (“Listing Pilot,” “we,” “us,” or “our”). Listing Pilot is a data collaboration company offering a hosted data operations solution (the “Solution”), (collectively, including the Site, our “Services”).
This Privacy Notice explains who we are, how we collect, store, share and use personal data about you, and how you can exercise your privacy rights. This Privacy Notice applies to personal data that we collect, including through our website at www.listingpilot.app, within our product(s) and on other websites that Listing Pilot operates and that link to this policy ("collectively Websites”).
Before using our Services or submitting any personal information to Listing Pilot, please review this Privacy Policy carefully. By using our Services, you agree to the practices described in this Privacy Policy; if you do not agree to this Privacy Policy, please do not continue accessing the Site or otherwise using the Services.
Listing Pilot’s use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
If you have any questions or concerns about our use of your personal data, then please contact us using the contact details provided at the bottom of this Privacy Notice.
1. WHAT INFORMATION WE COLLECT
Personal Information You Provide: We collect and are the controller of the following categories of personally identifiable information from you:
Identifiers: We may collect your name, email address, phone number, mailing/billing addresses, and other personal information you provide to us when you create an account for the Service, communicate with our support teams, fill out a form on our Site, submit a job application, etc.
Social Media Information: We maintain a social media presence on platforms like Instagram, Facebook, Medium, Twitter, and LinkedIn (“Social Media Pages”). When you interact with us on social media, we may receive personal information that you provide or make available to us based on your settings, such as your contact details. In addition, the companies that host our Social Media Pages may provide us with aggregate information and analytics regarding the use of our Social Media Pages.
Non Personally Identifying Information: When you visit, use, and interact with our Services, we may collect and are the controller of the following categories of non-personally identifying information:
Device Information: The manufacturer and model, operating system, IP address, and unique identifiers of the device, as well as the browser you use to access the Service. The information we collect may vary based on your device type and settings.
Location Information: We may derive a rough estimate of your location from your IP address when you visit the Site.
Email Open/Click Information: We may collect the date and time you open an email communication from us or click on any links in the email and we or our service provider may associate this information with the email address we already have for you.
The following technologies may be used to collect the Non-Personally Identifying Information described above:
Cookies, which are text files stored on your device to uniquely identify your browser or to store information or settings in the browser to help you navigate between pages efficiently, remember your preferences, enable functionality, help us understand user activity and patterns, and facilitate online advertising.
Local storage technologies, like HTML5, that provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications.
Web beacons, also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked.
Personal Information We Process on Behalf of Our Customers: In order to provide our Solution, we process certain data on behalf of our customers. We process that data, including any personal information contained within it, pursuant to our agreements with our customers. We have no direct relationship with the individuals whose personal information we process in the course of providing our Service to our customers. If you are such an individual and have questions about the processing of your personal information or want to exercise one of your privacy rights, please contact the Listing Pilot customer that you interact(ed) with directly.
Sensitive Information: Listing Pilot does not intentionally collect or permit you to send to Listing Pilot any sensitive personal information, such as social security numbers, genetic data and health information.
2. HOW WE USE THE INFORMATION WE COLLECT
Your personal information is used for the following purposes:
Service Delivery, including to:
Provide, operate, maintain, and secure the Services;
Create, maintain, and authenticate your account;
Provide support assistance and troubleshooting
Process transactions through our third party payment processors;
Communicating with You:
to send you updates about administrative matters such as changes to our terms or policies; and
provide user support, and respond to your requests, questions and feedback.
Service Improvement, including to:
improve the Services and create new features;
customize your experience and remember your preferences; and
create and derive insights from usage and user-experience information.
Compliance and Protection, including to:
Comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities;
Protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims);
Audit our compliance with legal and contractual requirements and internal policies; and
Prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.
Marketing and Advertising: We and our advertising partners may use your personal information for marketing and advertising purposes, including:
Direct Marketing: To send you direct marketing communications as permitted by law, including, but not limited to, notifying you of special offers and events via email and/or direct mail. In connection with our marketing activities, we may enrich the personal information you have provided to us through use of third party sales and marketing platforms or mailing lists we obtain through our event sponsorships, event participation, or partnerships.
Interest-Based Advertising: We engage advertising partners, including third party advertising companies and social media companies, to display ads on the Service and other online services. These companies may use cookies and similar technologies to collect information about your interaction over time across the Service, our communications, and other online services, and use that information to serve online ads that they think will interest you. This is called interest-based advertising. We may also share information about our users with these companies to facilitate interest-based advertising to our or similar users (known as a “lookalike audience”) on other online platforms. You can learn more about your choices for limiting interest-based advertising in the Limit Online Tracking section below.
3. PERSONAL INFORMATION SHARING
We do not sell, rent, license, or lease your personal information to third parties.
In certain circumstances, however, we may share personal information without further notice to you, unless required by the law, with the following categories of third parties:
Service Providers: To assist us in meeting business operations needs and to perform certain services and functions, we may share personal information with service providers, including hosting services, cloud services, and other information technology services, email communication software and email newsletter services, advertising and marketing services, payment processors, customer relationship management and customer support services, and analytics services. Pursuant to our instructions, these parties will access, process, or store personal information in the course of performing their duties to us. We take commercially reasonable steps to ensure our service providers adhere to the security standards we apply to your personal information.
Professional Advisors: We may share personal information with our professional advisors such as lawyers and accountants where doing so is necessary to facilitate the services they render to us.
Business Partners: We may work with other businesses to sponsor or host conferences or webinars, market related services, promote joint ventures or other similar collaborations. We might share information with our business partners in these situations.
Business Transfers: If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, receivership, dissolution, sale of all or a portion of our assets, or transition of service to another provider (collectively a “Transaction”), we may share your personal information with counter parties and others assisting with the Transaction and with a successor or affiliate as part of or following that Transaction.
Legal Requirements: We do not volunteer your personal information to government authorities or regulators, but we may disclose your personal information where required to do so for the Compliance and Protection purposes described above.
Affiliates: We may share personal information with our current and future affiliates, meaning an entity that controls, is controlled by, or is under common control with Listing Pilot. Our affiliates may use the personal information we share in a manner consistent with this Privacy Policy.
4. PERSONAL INFORMATION RETENTION
We retain personal data we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements).
When we have no ongoing legitimate business need to process your personal data, we will either delete or anonymize it or, if this is not possible (for example, because your personal data has been stored in backup archives), then we will securely store your personal data and isolate it from any further processing until deletion is possible.
5. YOUR CHOICES
Update Your Account Information: You can contact us and request any updates or corrections needed to keep your personal information accurate, current, and complete.
Opt Out of Marketing Communications: You may opt out of marketing-related communications by following the opt out or unsubscribe instructions contained in any marketing communication we send you.
Please note, however, that if you use our Solution, you will continue to receive service-specific communications, such as account or usage alerts and billing information.
6. YOUR RIGHTS
You have the following data protection rights:
If you wish to access, correct, update or request deletion of your personal data, you can do so at any time by contacting us using the contact details provided under the “How to contact us” heading at the bottom of this notice.
In addition, you can object to processing of your personal data, ask us to restrict processing of your personal data or request portability of your personal data. Again, you can exercise these rights by contacting us using the contact details provided under the “How to contact us” heading at the bottom of this notice.
You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails we send you. To opt-out of other forms of marketing (such as postal marketing or telemarketing), then please contact us using the contact details provided under the “How to contact us” heading at the bottom of this notice.
Similarly, if we have collected and processed your personal data with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal data conducted in reliance on lawful processing grounds other than consent.
You have the right to opt out of the sale of your personal data, including sharing personal data for online advertising.
We do not use or disclose your sensitive personal data, except for the purposes of providing the services to our customers.
You have the right to non-discrimination, meaning we may not discriminate against a data subject for exercising a privacy right.
You have the right to have your authorized agent make a data privacy request on your behalf. For more information, please contact us using the contact details provided under the “How to contact us” heading at the bottom of this notice.
You have the right to complain to a data protection authority about our collection and use of your personal data. For more information, please contact your local data protection authority.
If you are not satisfied with our response regarding your data privacy request, you have the right to appeal our decision. For more information, please contact us using the contact details provided under the “How to contact us” heading at the bottom of this notice. If you are not satisfied with the result of the appeal, you have the right to contact your respective attorney general depending on where you reside.
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
7. LINKS TO OTHER WEBSITES
The Service may contain links to other websites not operated or controlled by Listing Pilot, including social media services (“Third Party Sites”). The information that you share with Third Party Sites will be governed by the specific privacy policies and terms of service of the Third Party Sites and not by this Privacy Policy. By providing these links, we do not imply that we endorse or have reviewed these sites. Please contact the Third Party Sites directly for information on their privacy practices and policies.
8. CHANGES TO THE PRIVACY POLICY
We may update this Privacy Notice from time to time in response to changing legal, technical or business developments. When we update our Privacy Notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Notice changes if and where this is required by applicable data protection laws.
9. CONTACT US
If you have any questions about our Privacy Policy or information practices, please feel free to contact us at: privacy@listingpilot.app.10. AMAZON DATA
10.1 Listing Pilot does not aggregate data across Authorized Users’ businesses or Customers. obtained through the Amazon Services API to provide or sell to any parties including competing Authorized Users.
10.2 Listing Pilot does not promote, publish, or share insights about Amazon's business. We do not use insights gained on behalf of our selling partners for our own business purposes.